Privacy Policy

1. Introduction

Century 21 Deknish LLC ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at century21deknish.com or contact us regarding our jewelry services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our website.

2. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Complete our contact form
• Request a jewelry consultation or appraisal
• Inquire about our products or services
• Subscribe to receive marketing communications

This information may include: your name, email address, and the content of your inquiry.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including IP address, browser type, operating system, referring URLs, and pages viewed. This information is used for analytics and site improvement purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer service
• To schedule consultations, appraisals, and service appointments
• To send you marketing and promotional communications about our jewelry collections and services (with your consent)
• To improve our website, products, and services
• To comply with applicable laws and regulations

4. SMS & Text Message Communications

With your express written consent, Century 21 Deknish LLC may send you recurring marketing and promotional SMS/MMS messages about our jewelry collections, special events, promotions, and services using an automated telephone dialing system (ATDS). You are not required to consent to receive SMS messages as a condition of any purchase or service.

To opt out of SMS communications at any time, reply STOP to any message we send. You will receive a confirmation message and will no longer receive SMS messages from us. To re-subscribe, text START to the same number.

For help or additional information, reply HELP to any of our messages or email us at zachary@century21deknish.com.

5. Information Sharing and Disclosure

We take your privacy seriously. We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes without your explicit consent.

We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (subject to confidentiality agreements).
• Legal compliance: We may disclose information when required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: Opt out of marketing communications at any time by replying STOP to SMS messages or contacting us by email.

To exercise any of these rights, please contact us at zachary@century21deknish.com.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website following any changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Century 21 Deknish LLC
1922 East 3rd Street
Brooklyn, NY 11223
Email: zachary@century21deknish.com